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Streaming Services

Original songs and compositions are the engines that drive online music streaming: it simply wouldn’t exist without those who created the music on which their business depends. When you get Licensed To Play by SOCAN, not only are you compensating the songwriters and composers heard through your service, you’re also making sure that the music used to build your business is being used legally and ethically. The license fees streaming services pay to SOCAN for the public performance of music compensate  songwriters, composers and music publishers that make up SOCAN.
Question

What is SOCAN’s claim process?

A.

Once we receive notification from a member that they’ve not been paid for a use of music that they’ve created, we check that the type of performance being reported is payable in the applicable territory. Different territories have different distribution rules, and not all performances may be payable. If the use appears to be payable, we then check to see if we’ve received payments from the relevant performing rights organization (PRO) from the period covering the performance date. Most international PROs pay us at least one quarter behind our own distributions, and some, especially the smaller ones, may only pay us once a year, or less. If the performance should have been paid and the time-frame it was due has passed, or if it’s not clear whether the PRO pays on that particular performance type, we then submit a claim with that PRO. We send the relevant information provided by the member, along with a copy of the work registration, and request payment. We continue to follow up on these claims until either payment is received, or we receive a satisfactory answer as to why it cannot be paid, from the PRO.

Ariane Moffatt
Member

Ariane Moffatt

Ever since her first album, Aquanaute (2002), SOCAN member Ariane Moffatt has been at the front and centre of contemporary Francophone music, and she’s been recognized over and over with numerous awards. Le cœur dans la tête (2005) saw her explore new sonic avenues. She followed that one up with Tous les sens (2008), a perfect brew of grooves and choruses that captured the public imagination. In 2013, she received the Fight Homophobia Award from then Premier of Québec, Pauline Marois. Three years after MA (2012), a bilingual album, Moffatt launched 10:22 pm, a dream-pop album whose commercial success on the radio earned her the Songwriter of the Year Award at the 2016 SOCAN Gala in Montréal.